Uber gives ChatGPT Work to all 30,000+ employees after a 1,000-person pilot

Uber is rolling out ChatGPT Work, OpenAI's work agent, to its whole company. It connects to Gmail, Drive, Calendar and Slack to prepare briefs, decks and analysis.

Published October 25, 2026 10:40am EDT · 1 min read

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Uber and OpenAI announcement image (OpenAI)· 1 min read

Key points

Announced October 22, 2026
Rollout to more than 30,000 Uber employees, up from a 1,000-person pilot
ChatGPT Work runs inside ChatGPT Enterprise and connects to Google Workspace and Slack
GPT-6.1 Sol is the default model

Uber is giving ChatGPT Work to everyone in the company. OpenAI says the rollout covers more than 30,000 employees, after a pilot with about 1,000 people.

It's Uber's first company-wide use of an AI agent, software that doesn't just answer questions but carries out work across several apps.

What ChatGPT Work does at Uber

ChatGPT Work runs inside ChatGPT Enterprise and connects to the tools Uber staff already use:

Google Drive, Gmail and Google Calendar
Slack

With that access, employees can ask it to research a topic across company documents, prepare a brief before a meeting, build a presentation or analyze data. OpenAI says GPT-6.1 Sol is the default model.

How Uber is rolling it out

Uber isn't just switching it on. OpenAI says the rollout is supported by:

An internal library of AI skills, reusable instructions for common tasks.
Approved integrations, so the agent connects only to tools the company has cleared.
Training for employees across operations, finance, marketing and other teams.

That's the pattern big companies are settling on: start with a pilot, then add guardrails before going company-wide.

Why it matters

Many companies have bought AI chat tools; fewer let an agent work across email, files and calendars at scale. A 30-times jump from pilot to full rollout suggests Uber saw enough value in the test. It's also a big reference customer for OpenAI as it competes with Microsoft Copilot and Google Gemini for office work.

What it means for you

If you work at a large company, expect AI agents connected to your email and files to become a normal work tool, with company rules about what they can access.
If you're choosing a ChatGPT plan for yourself, see the current offers on our ChatGPT tool page.

Sources

Uber brings ChatGPT Work to all employees with OpenAI (OpenAI)

Source: OpenAI

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